The 5 kWp PV roof-mounted system was installed with a Fronius Symo Hybrid inverter and a LG Chem RESU 10 H battery. Fronius System Partner Duosolar integrated a Fronius Smart Meter System in the installation at the same time, which means they can now benefit from all the monitoring features.
Duosolar registered the new PV system at the same time as installing the Fronius Solar.web online platform. This lets the installer use the full range of customer care features from day one.
Duosolar integrated a Fronius Smart Meter: the bidirectional meter measures energy flows from and to the grid. Together with Solar.web, it ensures that consumption and production is shown clearly and transparently.
Because the system including the Smart Meter has been registered on Solar.web, Duosolar is able to analyse the system data in detail.
For example, when checking the load curves in the consumption data, Duosolar can determine where there is potential for optimisation in electricity consumption behaviour.
Efficiency is boosted even more where multiple Smart Meters are installed: for example, one for the heating, one for the wallbox and for the swimming pool pump, etc. This upgrade gives the installer the greatest scope for targeted load management.
Leonhard Peböck: “If multiple Smart Meters are installed in the system, it is easy to see where the customer can make positive changes in their electricity consumption behaviour. Loads such as air conditioning systems can often be moved to run at times when there is ample PV power available.”
Because the Portuguese system is registered in Solar.web, Duosolar can perform software updates remotely – say from the office – allowing the company to save on travel and personnel costs.
Duosolar receives automated service notifications, so if a fault occurs on the system, the installer will often be aware of this before the customer even notices. This allows Duosolar to provide proactive customer service and demonstrate its expertise.
Benefits of Fronius Solar.web in a nutshell
About the system: