Did you know that Chile is one of the sunniest regions in the world? These conditions offer huge domestic potential for generating energy, which Chile is exploiting more and more. As Chile has few fossil fuel resources of its own, the country relies on imports, thus making it an ideal candidate for adopting renewable technologies. In 2006 the Chilean government took the first steps towards the use of renewable energy and set the ball rolling. Today, it is true to say that Chile is currently undergoing something of an energy revolution. Fronius and its partners are right at the forefront of this development and have already implemented numerous projects in the home and commercial sectors as well as for public sector tenders.
Renewable energies on the rise
The Chilean government is fully committed to expanding its renewable energy base and has set itself the goal of obtaining at least 60 percent of its energy from renewable sources by 2035. The current figures clearly show a positive development: 21 percent (as at April 2019) of energy is currently being obtained from renewable sources, of which solar makes up an impressive 49 percent.
In order to support this trend as effectively as possible, it is important for Fronius to be a partner with a local presence. A technical consultant expertly assists customers with everything from system planning and installation through to after-sales services.
SERVICE AS A TOP
Fronius has been active in Chile since 2012 and is extremely
successful in the field of commercial roof-mounted systems in particular. The
easy operation and commissioning of the tried-and-tested SnapINverters, 1000 of
which are already in daily use in Chile for the generation of green
electricity, are particularly impressive. Owing to its outstanding technical
support, and not least the strong network of sales and service partners in
Chile, Fronius has greatly increased its market share in recent years.
The sales partners in Chile keep spare parts in stock for the
regional market too. “Our customers in
Chile set great store by the quality and stable operation of our devices.
Should servicing nevertheless be required, any faults can be rectified on site.
This saves time and money,” says Camilo Belmar, Fronius Technical
Consultant in Chile.
Among the Fronius Service Partners is Solcor Chile, who began
working with Fronius two years ago. What differentiates Fronius from other
suppliers? Alexander Decock, owner and General Manager of Solcor, gives a clear
and concise answer: “The after-sales
service based on the PC board replacement process.” Undisputed time and
cost savings are not the only factors here: “Customers are also motivated by the fact that we are providing a
specific service. We don’t just replace the entire inverter; we also repair
parts of it.”
In addition to the service plan, Fronius also places a strong
emphasis on the transfer of knowledge. Numerous companies from the north to the
south have attended training sessions in Chile in recent years, ranging from
the Fronius Service Partner qualification scheme to detailed product training.
In 2018, 143 participants from Chile attended various Fronius training courses,
with webinars also becoming increasingly popular. “In 2018 we offered 90 webinars in Latin America alone. Participants can
learn about the latest trends in the solar industry or new product innovations
from the comfort of their home or workplace. This is being very well received
by our customers,” explains Camilo Belmar.
NEW DEVICES BRING NEW
This year, Fronius is
introducing the new Fronius Primo GEN24 Plus and Fronius Symo GEN24 Plus hybrid
inverters. These products mean that Fronius is now offering storage solutions
for the single-phase and three-phase segments, as well as the higher power
range. With need-based emergency power variants, which can operate with or
without a battery, the Fronius GEN24 Plus delivers the highest degree of supply
reliability for the home sector. One completely new innovation is the PV
Point, which enables a basic emergency power supply without a battery. In order
to supply the entire household with emergency power, the system can be upgraded
with a storage solution at any time.
innovation is the Fronius Tauro, the robust commercial inverter with an output
of 50 or 100 kW. A special double-walled housing enables operation in
unsheltered outdoor locations, even in the extreme climatic conditions of
Chile. The device is therefore also ideal for PMGD systems  in
Chile. “With the Fronius Tauro, we are
expecting a noticeable increase in our market share in Chile next year,
including in the medium and large PV system segment,” explains Martin
Schwarzlmüller, Area Sales Manager for Latin America.
Fronius Solar.web also continues to be of significant importance
in Chile. The monitoring platform is a ground-breaking system that enables the
customer’s energy flows to be visualised and has already gained 400 active
users in Chile. Fronius Solar.web helps aid the end customer’s understanding of
their own energy situation and very often results in other useful measures,
such as the replacement of outdated electrical equipment or the retrofitting of
an energy management system.
increasing complexity of the global solar market not only poses daily challenges
for Fronius as a manufacturer, but also for installers in particular. “The combination of electricity, storage
solutions and mobility requires a holistic approach to every project. Our aim
is to offer our partners the right tools so that they can provide every
customer with the best possible support that is tailored to their needs. We and
our partners are united in the vision of 24 hours of sun, a world in which we
use 100% renewable energy. Every system we install brings us one step closer to
this goal,” says Martin Schwarzlmüller.
 PMGD stands
for Pequeños Medios de Generación Distribuida:
projects with a capacity of up to 9 MW which may feed all the energy generated
into the grid without restriction.