9/06/2022

Fronius SOS - Brand New Features to Speed Up Your Servicing and Support

The Fronius SOS app is your way to receive quick and efficient support via your smart device or computer. With the ability to lodge service & warranty cases, view troubleshooting procedures and get in contact with our technical support team, it is the best way to receive assistance when you need it. Did we also mention that cases that come through the SOS app also receive priority over everything else?

Date

9/06/2022

Address

Online Webinar

Duration

45 minutes

Language

English

Costs

Free

What Will Be Covered?

In this webinar you will learn all the basics of Fronius SOS from setting up your own account to creating technical support cases and troubleshooting procedures when out on site. There have also been a few new features that have come to Fronius SOS in 2022 to make your servicing and warranty claims processing even more streamlined and efficient.

Key Points:

/ How to create an SOS account

/ Documents/Information required to create an SOS account

/ How to create a case with Fronius Technic Support

/ Troubleshooting and Warranty claim procedure

/ Best practice when you have a service call

/ How to generate a recovery key for the Datamanager card and Gen24

/ Checking the warranty status of an inverter using the serial number

/ Fronius SOS App

Details:

/ 9 June 2022

⁣⁣⁣/ 4:00pm - 4:45pm AEST⁣⁣⁣

Hosted by:

/ Balaji Ganesan, Technical Support Lead

⁣⁣⁣Completely FREE to register and attend!

Further Details

For further information on this topic please email us via the email:

pv-solutions-australia@fronius.com

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