SOLAR ENERGY

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SOLAR ENERGY

Fronius USA Coronavirus Impacts

Update

3/16/2020
As a result of the current outbreak we have put a COVID-19 Emergency Action Plan in place.

3/16/2020

At Fronius our thoughts are with those who have been affected by the global pandemic caused by the spread of the coronavirus (COVID-19).

As the crisis continues to develop, we, at Fronius, are monitoring the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC) as well as local health and government advisories closely. As a result we have put a COVID-19 Emergency Action Plan in place. This action plan is designed to minimize the risks for our team members, our customers, and the communities around us; especially in regards to the elderly and chronically ill.

At this point, those in our company that are able to work from home are doing so. This is to limit general exposure and to enable social distancing. Thus, our headquarters including warehouse, order fulfillment, and repair center are operating normally. We don’t expect the current level of remote work to impact the experience of our customers materially; however, we do appreciate your patience and understanding at this time.

Global supply chains are under pressure with the situation changing on a daily basis. While we are currently able to manage the demand for the majority of our customers, we are also preparing for potential disruptions in the coming days and weeks.

Our goal is to minimize the impacts on your business as much as possible, while being a responsible and action oriented organization. If the situation changes, we will pro-actively communicate any changes to you.

If you have any questions related to the current situation, please contact us at pv-sales-usa@fronius.com.

Thank you for your continued trust and confidence in Fronius.

UPDATE – 3/18/2020

Based on the dynamic development of the pandemic, we are taking further actions to protect our employees and communities. Therefore, we are temporarily not able to have in-person customer interactions in the states of CA, WA, CO, IL, LA, GA, FL, NJ, MA, and NY. We are also temporarily closing our office in Riverside, CA. To keep supporting you as good as possible, we will offer online meetings as an alternative.

At this point, our warehouse, order fulfillment, and repair center in Portage, IN are still operating normally.

UPDATE – 3/25/2020

With the virus spreading further throughout the United States, we are no longer able to have in-person interactions in these additional states: AL, AZ, AR, CT, DC, IN, MD, MI, MN, MI, NV, NC, OH, OR, PA, SC, TN, TX, UT, VA, WI.   We are still continuing our supporting via email, phone, and online. Our warehouse, order fulfillment, and repair center in Portage, IN are still operating normally.

UPDATE – 4/8/2020

Given the growing number of cases, we are no longer able to have in-person interactions in any state, except for AL, HI, MN, NE, ND, SD, WV, and WY. Thank you for your understanding.   We are continuing our supporting via email, phone, and online. Our warehouse, order fulfillment, and repair center in Portage, IN is operating normally with increased safety measures.