On-Site Services

On-Site and by your side

The On-Site Services by Fronius USA allow peace of mind for you and success for your project. You can ensure the highest possible quality and satisfactory completion of your project with Fronius technicians.

Start up support: there to help from the beginning

The Fronius Start-up Support service provides one Fronius technician on site during the activation of the system and assists installers during start-up. Fronius requires one technician on site to properly review the installation of the mounting bracket and wires.

SERVICE CONTENT

  • Spot inspection and verification of inverter mounting in accordance with the Fronius installation manual
  • Spot checks of AC/DC readings, torque specs, and support with any questions regarding a Fronius product
  • Fronius Datamanager 2.0 setup and verification of proper reporting to Fronius Solar.web
  • Basic installation training of any installer while on-site

Inverter Commissioning: Alls Systems Go

The Fronius Inverter Commissioning provides two Fronius technicians on-site, leading the commissioning of Fronius inverters. This service includes:

SERVICE CONTENT

  • Inspection and verification of mounting of all inverters in accordance with the Fronius installation manual
  • Complete check of all AC/DC readings, torque specs, and support with any questions regarding a Fronius product
  • Fronius Datamanager 2.0 setup and verification of proper reporting to Fronius Solar.web
  • Basic installation training of any installer while on-site
  • Comprehensive documentation of commissioning is provided by Fronius
  • Please note: safety inspection will only pertain to the inverter and not the entire PV array

Inverter Installation: getting the job done

The Fronius Inverter Installation is provided by two Fronius technicians on-site and includes the actual installation of the inverter as well as general start-up support. This service includes:

SERVICE CONTENT

  • Mounting of the inverter to a pre-defined structure only, pre-installed PV wires and pre-installed communication wires
  • Inspection that all inverter mountings are in accordance with the Fronius installation manual
  • Fronius Datamanager 2.0 setup and verification of proper reporting to Fronius Solar.web
  • Fronius technicians will also check all AC/DC readings given AC power is present at the site
  • Spot checks of torque specs, and support with any unexpected questions regarding a Fronius product
  • Please note: safety inspection will only pertain to the inverters and not the entire PV Array. **Any permits which are required by federal, state or local law are not the responsibility of Fronius USA**

Fronius Datcom Setup: data communications for your PV

The Fronius Datcom Setup focuses on the data communication setup of the Fronius Datcom system. This service includes:

SERVICE CONTENT

  • Fronius Datamanager 2.0 setup and verification of proper reporting to Fronius Solar.web
  • Verification that latest firmware is installed and Fronius Solar.web registration is complete
  • Please note: Fronius will not install, mount, or run CAT5 cabling for communications setup. Fronius requires a working internet connection at the PV site with a valid username and password available

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