Fronius Solar.SOS

Online support for installers & technicians

Solar.SOS tool

Fronius Solar.SOS: online support for PV technology

Fronius Solar.SOS is our solution for all technical questions from installers. The app or desktop version allows you to initiate a service process online at the installation location itself simply by entering the serial number of the inverter or a status code. With just a few clicks, Solar.SOS helps you troubleshoot the issue or order a replacement. The best thing about it is that you can solve technical problems yourself at any time.

Person working with a tablet next to a Fronius Verto inverter mounted on the wall
Advantages
One login & account, multiple possibilities
With your Fronius login details, you can also access tools such as Solar.start and Solar.web to manage your various Fronius applications conveniently with one account.
Order status & support available 24/7
Monitor your orders anytime, track their status, and contact technical support right away if needed.
Troubleshooting
Our system enables you to resolve issues fast and quickly replace components with minimal downtime—for greater efficiency and customer satisfaction.
Contact our support team via app & hotline
It’s easy to communicate with our experts, either using the integrated message function (including file upload feature) or via the support hotline.
All Fronius operation manuals available in one place
Benefit from access to all relevant installation and operating instructions.
One login & account, multiple possibilities
With your Fronius login details, you can also access tools such as Solar.start and Solar.web to manage your various Fronius applications conveniently with one account.
Order status & support available 24/7
Monitor your orders anytime, track their status, and contact technical support right away if needed.
Troubleshooting
Our system enables you to resolve issues fast and quickly replace components with minimal downtime—for greater efficiency and customer satisfaction.
Contact our support team via app & hotline
It’s easy to communicate with our experts, either using the integrated message function (including file upload feature) or via the support hotline.
All Fronius operation manuals available in one place
Benefit from access to all relevant installation and operating instructions.

Access Fronius Solar.SOS: simply register or log in to get started

Simply download the app or register online to start using Solar.SOS and process your service cases quickly and easily.
Go to Solar.SOS
Solar.SOS tool

Download the app & get started

Google Play StoreApple Store

More about Solar.SOS

Frequently asked questions
Find all the answers to the most important questions about Solar.SOS here.
To the FAQs
Icon Help Center
Webinar on smooth service processes
Find out how to process service cases efficiently and provide your customers with the best possible support.
To the webinar
Icon webinar